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1win asks for a small set of personal data at registration, protects financial transactions and personal data with SSL encryption and requests documents only when a check is needed. This page describes in 2026 how player data appears and is protected on the platform, based on verified brand facts, and does not replace the legal text of the official policy.
Each section follows the data from the first form to verification, then explains how access is secured and which contacts handle privacy questions.
Seven stages show where personal data appears in an account and what each one involves.
|
Stage |
Data involved |
|
Quick registration |
Account currency, phone number with country code, email, password; full name and address in some countries |
|
Social sign up |
Access confirmed through Google, Telegram or Steam, depending on the region |
|
Crypto wallet sign up |
A wallet connection approved in the wallet, without a form |
|
Profile, Main data |
Name, date of birth, country of registration |
|
Profile, Contact info |
Phone number and email with their confirmation status |
|
Account activity |
Bet history and Transaction history with deposits and withdrawals |
|
Verification, if requested |
ID or passport, a utility bill issued within 3 months, a bank statement for 3 months |
The last row applies only when a check is requested, since documents are not needed to register, deposit or play.
The amount of data entered at the start depends on the chosen sign-up method. Quick registration asks for the account currency, a phone number with the country code, an email, a password of at least 8 characters and an optional promo code, with the full name and address added in some countries. Social networks create the account after access is confirmed in Google, Telegram or Steam, depending on the region. Crypto wallet sign up uses WalletConnect, MetaMask, Trust Wallet or one of 540+ wallets, and the account is created or opened automatically once the connection is approved in the wallet.
There is no second verification stage before play, so the Profile opens right after registration.
1win applies Know Your Customer procedures in line with international standards and the requirements of its Curacao licence. A check is not part of registration, but identification may be required, usually for withdrawals above 500 USD or the equivalent.
Three requirements apply. Matching identity - the name and date of birth in the account must match the player's real documents. Matching payments - the account name must match the card or payment system used for deposits and withdrawals. Withdrawal threshold - identification may be required once a withdrawal passes the stated amount.
Three documents can be requested. Proof of identity - a copy of a valid passport or ID card and, where needed, payment cards. Proof of address - a utility bill issued no more than 3 months ago. Bank statement - for the last 3 months, linked to the payment method used.
Four consequences follow if requested documents are not provided: the balance may be held until the check is complete, transactions may be cancelled, the account may be blocked and the account may be closed. Accurate data at registration keeps any later check short.
Crypto accounts carry a lighter data load. No-KYC - by default, deposits and withdrawals in cryptocurrency need no identity check while the applicable limits are not exceeded; larger amounts or unusual activity may still lead to a check under AML rules. Payment privacy - at standard limits, crypto payments run without providing documents. SSL encryption protects all financial transactions and personal data on the platform.
No-KYC and payment privacy apply to crypto accounts, while fiat accounts follow the standard verification rules above.
Access to personal data in the account is protected by four mechanisms. Password - changing it in the Security section requires the current password. Confirmed contacts - a verified phone and email change only through support, which blocks changes by anyone else. Active sessions - the list in Other settings shows every open session and ends any of them with the End button. Log out - closes the current session from the same settings group.
Two-factor authentication and biometric login are not used on any version of the platform, so protection rests on the password, the confirmed contacts and the session controls together.
Players manage part of their data directly and the rest through support. Contact info shows the phone number, which requires verification, and the email, which carries a green mark once confirmed; confirmed details change only through support. Self-exclusion restricts access to the account temporarily or permanently on request to support, for at least one year without early cancellation, and during this period only the funds held before the request can be withdrawn. Push notifications are listed in the Free Money section as a way to receive exclusive access to promotions.
The platform is owned by NextGen Development Labs Ltd and operates under Curacao licence No. 8048/JAZ 2018-040, with the official website at 1win.com. The full rules sit in the Rules section, and the binding text of the General Terms and Conditions is the English version, with translations serving as reference.
Three channels handle privacy and account questions. security@1win.social covers account security matters. support@1win.social handles technical issues. The online chat works 24/7 and replies within 2 minutes.
1win may request a copy of a valid passport or ID card and, where needed, payment cards, a utility bill issued within the last 3 months and a bank statement for the last 3 months linked to the payment method used. The name and date of birth in the account must match these documents.
Yes. Registration, the first deposit and play need no documents, and there is no second verification stage before play. Identification may be required later, usually for withdrawals above 500 USD, while crypto accounts need no KYC by default as long as the applicable limits are not exceeded.
The email sits in Contact info in the Settings section, where a confirmed address carries a green mark. Confirmed contact details change only through support, which protects the account from changes by anyone else. Support is reachable through the 24/7 online chat or support@1win.social.
The platform is owned by NextGen Development Labs Ltd and operates under Curacao licence No. 8048/JAZ 2018-040. Questions about account security go to security@1win.social, and the binding version of the General Terms and Conditions is the English text, with translations for reference.